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Buffalo Brief: Improving Crisis Response
Leadership team members Deputy County Executive Lisa Chimera and Jane Mogavero sit down with WIVB reporters Kelsey Anderson and Dave Greber to discuss why the Collaborative was formed, what its initial assessment revealed about the behavioral health crisis response system, and the progress and action detailed in our 2026 Progress Report.
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Erie County working to transform how mental health emergencies are handled
When someone is experiencing a mental health or substance use crisis, the response has often followed a familiar path: a 911 call, a police response and, ultimately, a trip to the emergency room. Leaders in Erie County have been working to improve that response.
If you are experiencing a mental health crisis, please call Crisis Services at 716-834-3131 or dial 988. If this is a medical emergency, dial 911.
