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Crisis to Care Community Update on November 12, 2026
Over the past year, the Crisis to Care Collaborative has been working to improve how Erie County responds to individuals experiencing a mental health crisis. Join us on Nov 12 (5-7pm) to hear about the progress made so far. Click below for full details.
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Buffalo Brief: Improving Crisis Response
Leadership team members Deputy County Executive Lisa Chimera and Jane Mogavero sit down with WIVB reporters Kelsey Anderson and Dave Greber to discuss why the Collaborative was formed, what its initial assessment revealed about the behavioral health crisis response system, and the progress and action detailed in our 2026 Progress Report.
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Erie County working to transform how mental health emergencies are handled
When someone is experiencing a mental health or substance use crisis, the response has often followed a familiar path: a 911 call, a police response and, ultimately, a trip to the emergency room. Leaders in Erie County have been working to improve that response.
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Commentary: A better way to respond to mental health emergencies
Erie County’s collaborative approach is a better use of public safety resources, and it may offer a model for other communities to follow.
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The Editorial Board: Erie County’s mental health situation has deep flaws, but work is being done to repair them
News – Crisis to Care Collaborative Author: Buffalo News Published: December 29th, 2025
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Report: Not enough staff, services available in Erie County for mental health crises
When it launched in May, the Crisis to Care Collaborative committed to a bold goal: It promised to improve the crisis response for people
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Interview: Crisis to Care Collaborative
News – Crisis to Care Collaborative Author: WIVB4 Published: December 17th, 2025
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Crisis to Care Collaborative Releases Groundbreaking Report on Erie County’s Response to Behavioral Health Emergencies
Unprecedented, 55-plus-page countywide analysis exposes current system’s shortcomings and underscores the urgent need for reform
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Crisis to Care Community Listening Session
On October 22, 2025, the Crisis to Care Collaborative held a community listening session at Villa Maria College in Cheektowaga to hear from those with lived experience.
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Another Voice: A shared commitment to turn crisis Into care
Across Buffalo and Erie County, too many families who have experienced a behavioral health crisis have found themselves asking the same difficult question: Why was it so hard for their loved one to get the help they needed?
If you are experiencing a mental health crisis, please call Crisis Services at 716-834-3131 or dial 988. If this is a medical emergency, dial 911.
