‘We have to get it right’: New center to aid Buffalo’s mental health crisis response – Crisis to Care Collaborative

Author: Jon Harris (Buffalo News)
Published: Jun 13, 2025

Kevin Beckman spent his early career working as an after-hours telephone counselor, taking crisis calls well past midnight and offering support to people experiencing mental health or substance-use challenges.

Through those difficult conversations, Beckman saw the opportunities that existed to improve a system that, too often, was falling short for those in need.